Wrong theme has been purchased

Jeffrey Davis
Modified on: Wed, 16 Aug, 2017 at 3:15 PM

Is it possible to buy a wrong theme?

 

We maintain a no-refund and no-exchange policy because of the specific nature of the product that we provide. Technically, there can be no situation when a “wrong template” is delivered. Before proceeding to the checkout page, the customer previews the template from the shopping cart, to make sure that the support portal template item is the one that was chosen. No other template can possibly be delivered.

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