How themes affect content?

Jeffrey Davis
Modified on: Wed, 16 Aug, 2017 at 12:59 PM

If you have any worries about losing or modifying your support portal content while installing any of our themes, don’t be. We take care of it.

Our themes don't affect any support portal content or content management options. You can edit Articles, Categories, etc. as normal by using the built in Freshdesk Editor.

Moreover, there are some additional features that become available after installing our themes: the Knowledge Base can be filled with some cool visual components and Font Awesome icons.

No interruptions

Customization and installation activities will not affect any content or availability of your support portal. You check the changes and publish everything when you are ready, the changes are published immediately.

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