Most of our Freshdesk and Freshservices themes have an option to use custom icons and background images for the search area. Below you can find our recommendations for their dimensions and formats.
General recommendations
| Logo | No specific sizing requirements. Transparent version and SVG format are preferred. |
| Custom blocks icons | 100x100px We recommend using SVG icons as they look beautiful on all devices. |
| Search area background image (hero unit) | At least 1600x1100px We recommend using a colorful photo in JPEG format. |
Recommendations for images in specific themes
| Search area background image At least 1600x1100px We recommend using a colorful photo in the JPEG format. |
| Search area background pattern No specific requirements. We recommend using the SVG format. |