Multilingual support

Jeffrey Davis
Modified on: Wed, 16 Aug, 2017 at 1:01 PM

If you have clients worldwide you definitely need your support portal to be seen in different languages. Breezy Themes can help you with it, all you need is to choose the right Freshdesk plan and enjoy. See how it works below.

 

Our themes fully support Freshdesk multilingual feature. You can provide your customers service in 40+ languages.

Freshdesk automatically identifies user’s language and switches language of the support portal to the user’s language.

What can be translated into 34 languages  :

  • Support portal content. If you create articles in different languages, user sees it converted to his language
  • Basic support portal elements: buttons, comments, search boxes, articles writers details, welcome messages, service alerts, etc. All of them will be translated to the requested language
  • Additional support portal elements which have been created under the Branding and Customization services: custom-made icons, notifications, callout boxes, text in custom-made elements, etc.

  Important!

The multilingual feature is available as a part of the Estate and Forest Freshdesk plans.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.