If you have clients worldwide, you need your support portal in different languages. Breezy Themes can help you with it, all you need is to choose the right Freshdesk plan and enjoy. See how it works below.
Our themes fully support Freshdesk multilingual feature. You can provide your customers service in 40+ languages.
Freshdesk automatically identifies the user’s language and switches the language of the support portal to the user’s language.
What can be translated into 34 languages :
- Support portal content. If you create articles in different languages, the user sees it converted to his language
- Essential support portal elements: buttons, comments, search boxes, articles writers details, welcome messages, service alerts, etc. All of them will be translated to the requested language
- Additional support portal elements which have been created under the Branding and Customization services: custom-made icons, notifications, callout boxes, text in custom-made elements, etc.
Important!
The multilingual feature is available as a part of the Estate and Forest Freshdesk plans.