Products and services support

Jeffrey Davis
Modified on: Wed, 16 Aug, 2017 at 11:34 AM

We are interested in a long term relationship, that’s why we provide our customers with an open-ended support.

All the issues will be fixed

Our specialists are highly qualified professionals. It doesn’t matter what your question is about — design, layout, using the code in Freshdesk architecture — we will always help and find a solution for you! For each request, we have an expert who can fix it best.

If any problem occurs during the installation process, or if the theme for some reason works differently than expected, or an error occurs during the download or if you need general getting started instructions, you can always rely on our Customer Support for free.

Free installation   

To avoid common issues, we provide our clients with a free installation service.

Warranty

We provide warranty cover for all our themes for the whole period of their use. There is almost no chance of encountering a mistake in our templates as all of them are tested thoroughly before sale. Nevertheless, in a case of any mistakes, we’ll do everything possible to correct it immediately. We always stay in touch to help you with any possible issues.

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